At GENESIS LLC (the Company), we appreciate your trust when you choose to visit our ALCOHALL shop (the “Shop”) or alcohall.net or alcohol.am website (the “Site”) and we take that responsibility seriously.
This Privacy Policy (the “Policy”) describes how we collect and use personal information about you when you visit the Site, use the Mobile app, call us on the phone, send a mail or an e-mail or visit the Shop.
By “personal information”, we mean information that let us to directly identify you, such as your name, address, or email address (the “Information”).
In this Policy, “we” and “our” means Genesis LLC, and “you” means any person who visits the Site, calls us on the phone, sends a mail or an e-mail or visits our Stores.
Information that We Collect
• Contact information, such as your name, address, phone number, or email address;
• Purchase information, such as the items you purchase, payment method and payment information, billing and shipping address;
• Preference information, such as brand and merchandise interests;
• Profile and account information, which may include Contact, Purchase, and Preference information as well as your account password, information about wish list items, items in your online shopping cart or saved for future purchase, registry information, product review information, gift card information, and other information about your profile or account;
• Demographic information, which may include age or birth date, gender and other information about you;
• Call recordings including information about your call and that you share when you call us on the phone;
• Location information of your device that you use for using the Site, if your device settings allow us to collect location information;
• Device and browsing information, including information about your phone, tablet, computer, or device, and online browsing activity (collectively, “automatically collected information”). Automatically collected information may include IP addresses, unique device identifiers, cookie identifiers, device and browser settings and information, and Internet service provider information. Automatically collected information also may include information about when and how you access and use our website or mobile app, such as the date and time of your visit or use, the websites you visit before coming and after leaving our website, how you navigate and what you search for using Site, the Site pages and items you view using the Site, and the items you purchase.
Personal Data is collected to conduct our business and to provide you with the best possible products and services, to communicate with you, for personalization of your experiences with us, for analytics, for legal and safety purposes and each time you participate in any of the features or services offered by our Digital Media.
The types and amount of information collected for the above-mentioned features and services may be updated and vary depending on the activities of the Company.
Subject to applicable law requirements, we may use a variety of technologies that collect and provide information about how our Digital Media is accessed and used by you. We may also use demographic information about the users of our Digital Media, which we may obtain from third parties such as Google or social media that you use (“Usage Information”). Usage Information may consist of the pages you viewed, the time you viewed them, which beverage information or other content you accessed or provide, in what language, including demographic information about you (such as your age, gender and interest areas, where available) and what pages you looked at before viewing the current page, etc.
How We Share or Disclose Information
In general, we share the Information about you with third parties for only the following purposes:
• To process your orders and organize your delivery: we share your personal information such as your name, address and phone number with the transportation service providers we cooperate with;
• To process your payments: we share your payment method with the respective bank or financial organization we cooperate with;
• To let you log into your account and share information from Social media platforms and networks such as Facebook, Google, Instagram, etc. that offer functionalities, plugins, widgets, or tools in connection with (e.g., to log into an account, or to share inspiration, finds, purchases, and other content with your friends and followers on social media). If you choose to use these functionalities, plugins, widgets, or tools, certain information may be shared with or collected by those social media companies. For more information about what information is shared or collected, and how it is used, see the applicable social media company’s privacy policy;
• When it is directly required by the law: we may disclose the Information to government entities, law enforcement agencies, courts, or other third parties as required or allowed by the law of the Republic of Armenia, in particular acts of legislation "On information, information and information protection", “On personal data” and the relevant legislation of the Republic of Armenia (the “applicable law”) for the legal and safety purposes described under the applicable law.
• Upon your request: We also may share your Information or its respective part with third parties upon your request or with your approval.
Security
We take steps to help protect the confidentiality and security of Information you share with us. Unfortunately, the transmission of personal data via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your personal Information on transmission via the internet. In order to secure more efficiently your personal Information, we encourage you to take steps to help us protect the confidentiality and security of your account and personal Information, including by doing the following:
• Reviewing your account on the Site periodically and immediately reporting any unexpected activity or unrecognized information;
• Installing the latest security updates and anti-virus software on your computer/device to help prevent malware and viruses;
• Using complex passwords (a minimum of 7 alpha/numeric characters);
• Not using the same password on more than one website;
• Not sharing your password with others;
• Password protecting your computer and device;
• Sign out/log off from the Site sessions so that your session is closed, especially when using a public computer.
Personal data and your rights
According to the applicable law you have right to apply to us and ask for detailed notice describing what categories of your personal Information we have under possession. To prevent fraudulent access, we shall require you to provide suitable ID to confirm who you are, before we provide any personal Information to you.
If your Personal Data has been processed on the basis of your consent, you can withdraw your consent at any time.
You can request to access your Personal Data.
You can request to rectify your Personal Data if it is inaccurate, incomplete or out of date.
You can request the erasure of your Personal Data (i) if your Personal Data is no longer necessary for the purpose of the data processing, (ii) you have withdrawn your consent on the data processing based exclusively on such consent, (iii) you objected to the data processing, (iv) the Personal Data processing is unlawful, (v) the Personal Data must be erased to comply with a legal obligation applicable to the Company.
You can request the restriction of the processing (i) in the event the accuracy of your Personal Data is contested to allow the Company to check such accuracy, (ii) if you wish to restrict your Personal Data rather than deleting it despite the fact that the processing is unlawful, (iii) if you wish the Company to keep your Personal Data because you need it for your defense in the context of legal claims (iv) if you have objected to the processing but the Company conducts verification to check whether it has legitimate grounds for such processing which may override your own rights (v) if the data processing is based on the legitimate interest of the Company.
You can request the portability of the Personal Data you provided to us, in particular if the Personal Data processing is based on your consent or the performance of a contract.
You always have the option not to share any of your Personal Data with us. If you choose this option, you may be limited in the activities and features we can provide you.
You have the right to object to the processing of your Personal Data by us, including for marketing purpose based on profiling.
According to the local law, you have also the right to give general or specific instructions on how your personal data processed under this Privacy Policy may be used after your death.
If you have any questions, complaints, or comments regarding this Privacy Policy or our information collection practices, please contact us by sending an email to: info@alcohall.net or by calling us on +374(11) 575777.
Updates to This Policy
We may make changes to this Policy, and may apply any changes to Information previously collected, as permitted by law. When we make material changes to this Policy, we will notify you by posting the updated Policy on the Site.
This privacy policy was last updated in July 2021.
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